1. Getting Started
  2. Supported Platforms

Supported Platforms

Check whether your spreadsheet can run Tickerdata before you subscribe.

Where Tickerdata runs

Tickerdata is an add-in for your spreadsheet, so it can only run where your spreadsheet allows add-ins to define custom functions. That means a computer in both cases: neither the Google Sheets apps nor the Excel apps for tablets and phones can run one. On the desktop, Google Sheets works in any modern browser, and Excel works on the web, on Microsoft 365, and on Office 2024 and Office 2021 — but not on Office 2019 or older.

Where Tickerdata runs, and what each spreadsheet requires
Where you use it Tickerdata What you need
Google Sheets
Sheets in a desktop browser Supported Chrome, Firefox, Safari, or Edge
Sheets on iPad, iPhone, or Android Not supported Add-ons do not run in the mobile apps
Microsoft Excel
Excel on the web Supported Any modern browser
Excel for Windows, Microsoft 365 Supported Version 2002 or later
Excel for Windows, Office 2024 or 2021 Supported Version 2311 or later, after updating
Excel for Windows, volume-licensed Office LTSC 2021 Supported Version 2108, build 14332.20011 or later
Excel for Mac Supported Version 16.35 or later
Excel for Windows or Mac, Office 2019 and earlier Not supported Too old to run add-in custom functions
Excel for iPad and mobile Not supported Custom functions do not run there

Checking your version of Excel

In Excel, go to File → Account. The right-hand panel shows the product name and, under About Excel, the version number.

  • Product name — Microsoft 365, Office 2024, and Office 2021 all work. Office 2019 and anything older does not, and no update will change that.
  • Version — on Mac the floor is 16.35. On Windows it is 2002 for Microsoft 365, and 2311 for a one-off Office 2021 or 2024 bought as a single purchase. Office deployed by an IT department under a volume licence stays on version 2108 by design and works there, as long as the build number is 14332.20011 or higher.

Tip

No Microsoft 365 subscription and no Office licence? Excel on the web is free with a Microsoft account and runs Tickerdata in full.

Info

A one-off copy of Office 2021 only clears the bar once it has been updated — support for add-in custom functions arrived in the November 2023 update. If **File** → **Account** shows a version below 2311, run **Update Options** → **Update Now** first. Volume-licensed Office LTSC 2021 is the exception: it stays on version 2108 and is fine as it is.

Why tablets and phones are missing

Neither spreadsheet runs add-in custom functions on a mobile device — there is no setting to turn on. The Google Sheets apps for iPad, iPhone, and Android do not load add-ons at all, and Excel for iPad and mobile does not run custom functions.

A spreadsheet built with Tickerdata still opens on those devices and shows the values that were last saved. The formulas simply will not recalculate until you open the file on a computer.

Next steps

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